Who’s Next? The 3 M’s of HIPAA Compliance Audits

Posted on February 3, 2016 at 9:00 AM, Corliss Collins

Minimize Liability, Mitigate Risk and Maximize Safeguards

Corliss Collins, RHIT, CCA, CBCS, Senior Healthcare Consultant, AHIMA Approved ICD-10 Trainer /Ambassador

HIPAA compliance audits pose significant challenges for hospitals, healthcare providers, health plan administrators and business associates.  The Office of Civil Rights, (OCR) Phase II Audits will begin early this year and, will focus on organizational privacy, security, and breach notification policies, procedures and practices.

Healthcare organizations need to be prepared to undergo greater scrutiny in three key areas, including written policies, procedures and practices that address HIPAA compliance risks, and vulnerabilities. Are HIPAA compliance audits and risk assessments being performed regularly? How is documentation of HIPAA breach incidents within your organization responded to?


Topics: compliance, HIPAA, Audits

11 Pitfalls of a System Conversion and How to Avoid Them

Posted on January 27, 2016 at 10:13 AM, Lorie Richardson

According to a recent predictions report from IDC, 2016 will see a market influx of new, third-platform acute care EHR solutions. Providers are responding to the drawbacks of existing, dated second-platform technology that makes up most of the current EHR install base. Lack of interoperability and patient centricity, along with the inability to meet the needs of new accountable care initiatives are driving this move to the next level of healthcare IT technology. This change promises to lead to a complete digital transformation in the healthcare industry in the next five years.[1]

This shift increases the chances of there being an EHR conversion in your future – something that is necessary but can nonetheless be a complicated and perilous journey. Commitment and planning are critical to a successful conversion, but even then, dangers still lurk. Here are 11 common pitfalls you might encounter during a conversion and what you can do to avoid them.


Topics: ehr implementation planning, clinical optimization, EHR solutions

Healthcare leaders blog: HIT Challenges in Transition: Moving Toward a Clinically Integrated Network

Posted on January 20, 2016 at 9:00 AM, Healthcare Leaders

Chuck Deckert, Vice President, Health Information Technology Solutions, Sharp Healthcare
Neil Treister, MD, MBA, Medical Informatics Officer, Sharp Healthcare


Topics: strategic planning, hit challenges, clinically integrated network

Balancing Act: How to Effectively Maintain your Legacy System During the Chaos of an Install

Posted on January 13, 2016 at 9:00 AM, Paul Allen

Resources are limited, funds are limited, and time is invaluable. What should an organization do to maintain their legacy system during the installation of a new system?   It’s impossible to ignore the compliance, patient service needs, and required enhancements to your current system.   What should you consider to remain compliant? What can be done to make the go-live more productive and seamless? What are the tasks that can be completed to make the post go-live more productive? How does one provide the dedicated resources during this transitional time? With so many questions to consider, we have broken it down into four central topics so you can confidently maintain your legacy system during your install.


Topics: EHR go live, EHR implementation, revenue cycle management

Is Becoming an ACO the Right Choice for You? 5 Questions to Ask

Posted on January 6, 2016 at 9:00 AM, Don Michaels, Ph.D.

One of the key concepts to rise out of the turbulent past decade in the healthcare industry is the Accountable Care Organization (ACO). In the ACO model, private and government payers offer the opportunity for financial incentives to groups of providers to encourage them to come together voluntarily to deliver high quality while keeping costs down. The theory is that rewarding providers for outcomes rather than just the number of services provided will ensure more efficient and effective patient care. The initiative makes sense, but putting it into practice has proven to be challenging.


Topics: strategic planning, Accountable Care Organization

Happy Holidays from Hayes

Posted on December 23, 2015 at 9:00 AM, Admin

 As this year wraps up, we want to thank you for reading  and sharing our blogs. We are excited to resume our weekly blog on January 7th  and have some great ideas for new content.

Until then, we wish you the happiest of holidays and look forward to seeing you in the new year.

To see our year in review, please check out our 2015 blogs.


When Making Go-Live Priorities, Don’t Forget The Knowledge Transfer!

Posted on December 16, 2015 at 9:00 AM, Susam Vang

As healthcare organizations focus on their system go-lives, things can get a bit complicated, especially when external resources are brought in to support what is undoubtedly a sizeable project. Processes may not get communicated to everyone, useful information may reside in a variety of locations, or ownership may be unclear when there are so many competing priorities that need to be addressed. Often times, all of an organization’s energy gets spent on technology deployment as the goal, and the go-live implementation date as the objective.

Once the system goes live or the enhancement is deployed, what comes next is the hard part.


Topics: ehr implementation planning, healthcare project management, EHR implementation

Best Practices for Documentation during Rapid Change

Posted on December 9, 2015 at 9:00 AM, Aaron Wall

Most of us, myself included, just simply can’t remember everything. We might think we can, but in reality, things inevitably slip our busy, overactive minds. Most of the healthcare “basics” are the same; the how, the when, and the why. Problem is that the “where” and the “who” always seem to be changing. We are constantly being asked to adjust to change. Government regulations are continually evolving. System upgrades, user turnover, system migrations continue. The only constant is change and there are no signs of it stopping.


Topics: documentation, healthcare management, change control, process improvement

4 Things to Consider When Choosing Go-live Support Staff

Posted on December 2, 2015 at 9:00 AM, Glenda Wickus

Electronic medical record (EMR) implementations can be both stressful and costly. End-user proficiency with your new EMR is absolutely crucial to the success of all aspects of your healthcare organization including financial return, patient safety, patient quality outcomes and staff satisfaction levels. In order to undertake the enormous task of ensuring that every member of your organization is fluent in the new system, many organizations utilize at-the-elbow support post training classes to help smooth the transition between classroom training and live patient care. At-the-elbow support is essential to help your business, front desk and clinical staff learn and feel comfortable with their new workflows and technology.

As a leader in your organization, it may be your responsibility to find the best balance between highest functionality and lowest cost. Wouldn’t it make sense to ensure you’re getting the most "bang for your buck" when it comes to implementation at-the-elbow go-live support staff? Before you do, consider the four recommendations below.


Topics: EHR go-live support tips, ehr implementation planning, EHR, healthcare management, support staff

Happy Thanksgiving from Hayes

Posted on November 25, 2015 at 9:00 AM, Admin

In this season of appreciation, Hayes would like to give thanks to all of our friends, clients, and followers for your support and collaboration. We wish you a wonderful holiday surrounded by family, friends and loved ones.

Check back with us next week for our regularly scheduled weekly blog. Happy Thanksgiving!


Topics: holiday


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