Hayes' Healthcare Blog

The Ohio State University chooses MDaudit to reduce regulatory risk

Posted by Stephanie Buck on August 31, 2011 at 10:54 AM

Coding resource challenges mitigated with new audit process

Newton, MA, August 31, 2011–Hayes Management Consulting announced today that its MDaudit™Professional software has assisted Ohio State University Physicians, Inc. (OSUP) to improve administrative efficiencies, thereby increasing compliance staff productivity. By using MDaudit’s flexible, risk-based audit capability, OSUP was able to focus on regulatory risk factors, increase the capacity to review cases and improve physician education.

According to Lori Oberholzer, JD, MS, RT(R) the Director of Risk Management and Compliance at OSU Physicians, the organization’s annual process of reviewing the coding and documentation for 800 practitioners was very time consuming.  The compliance staff was also needed to prepare for audits from external agencies such as the RAC, help implement a new EMR and prepare for ICD-10. 

“Our documentation and billing compliance program is robust, but historically it was very manually intensive,” said Oberholzer.  “However, with MDaudit technology, we have been able to improve our overall compliance results as the physician population at OSUP grew by 25% while maintaining a consistent number of compliance staff.   One incredibly valuable output of this improvement is our ability to keep ahead.  The staff is beginning to work on our ICD-10 implementation by educating providers on the new documentation requirements relevant to their specialty.  MDaudit is also assisting us with ICD-10, as we map out our game plan and track progress.”

Recently, Jennifer Kelley, RN, Compliance Manager for OSUP, began using MDaudit to retool the business process to a risk-based approach, increasing OSUP’s capacity to review cases. The ease of cumulating information and pulling individual physician and organizational reports also improved with MDaudit.  MDaudit has saved OSUP time by utilizing resources more effectively and identifying potentially problematic coding and documentation issues.

“MDaudit is a game-changer right now,” says Pete Butler, President of Hayes Management Consulting. “It not only helps healthcare organizations reduce their compliance risk, but also reduces the strain on coding resources. This helps with RAC audits and ICD-10 preparation.”

About MDaudit
MDaudit Professional and its counterpart for acute care facilities, MDaudit Hospital, are used by healthcare organizations to increase audit production, streamline and standardize the compliance process and quickly assess their exposure to risk. More than half of the “honor roll” organizations in US News and World Report’s Top Hospitals List are MDaudit clients.

About Hayes
Hayes is ranked the Top Overall Professional Services Firm by KLAS (2007-2010) in the 2010 Top 20 Best in KLAS Awards: Software & Professional Services. Hayes improves healthcare with services and software designed to improve operational efficiency and effectiveness. Hayes consultants are subject matter experts in healthcare IT strategic planning, healthcare revenue cycle management, EHR and practice management system selection and implementation, ARRA / meaningful use preparation, version 5010 and ICD-10 migration and more. Hayes’ MDaudit™ compliance audit software to improve auditing efficiency and productivity. Visit our website, email us or call us at 617-559-0404 to learn more.

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Topics: EMR, healthcare billing, audit, ICD-10, billing compliance

Hayes Listed in Modern Healthcare's "Best Places to Work"

Posted by Stephanie Buck on August 29, 2011 at 9:36 AM

Newton, MA, August 23, 2011
Hayes Management Consulting, a leading healthcare consulting firm, has been selected as one of Modern Healthcare’s Best Places to Work in Healthcare for 2011. The program recognizes outstanding places of employment within the healthcare industry. With 327 healthcare employers participating in this year’s program, Hayes is one of the 100 outstanding companies to earn this distinction for 2011. 

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Topics: healthcare, modern healthcare, best places to work

Are You Prepared? Healthcare IT Disaster Planning

Posted by Wendy Loveland on August 22, 2011 at 7:00 AM

By Rob Drewniak
As healthcare’s reliance on technology increases, so does the need to ensure that critical systems and processes can be recovered quickly after operational interruption and/or disaster. As a result, Business Continuity Planning (BCP) is becoming a priority.

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Topics: business continuity, disaster planning, white paper

Tips for Managing Healthcare Vendor Relationships

Posted by Stephanie Buck on August 15, 2011 at 7:00 AM

By Pete Rivera
The vendor-client relationship is often compared to marriage...there are compromises, and sometimes things are done to keep the status quo. Either party might feel that they are not getting enough attention. Sometimes they are asked to do something that costs money, and they are not sure if they should just take the other's word for it. If the above rings true, then it's time to assess your relationship - your vendor relationship, that is.

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Topics: HIT, information systems, budgeting, system selection, vendor, vendor selection

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