Hayes' Healthcare Blog

RACs, MICs and MACs, Oh My

Posted by Wendy Loveland on July 9, 2012 at 7:00 AM

Hayes’ Robert Freedman was interviewed by ICD-10 Monitor’s (ICD10M) via a radio broadcast. Robert is a subject matter expert on billing compliance and MDaudit, Hayes’ audit automation software.

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Topics: healthcare billing compliance, compliance risk, RAC, healthcare coding

Communicating Effectively with IT Staff

Posted by Wendy Loveland on July 2, 2012 at 7:00 PM

By Angela Hunsberger

I know what it is like when you have a day full of patients and out of nowhere, your computer breaks down, bringing you to a complete halt. So, you call IT and get asked a list of questions, which sets you back further. By the time the issue gets fixed, you are behind and stressed!

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Topics: communication, help desk, healthcare IT

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