Hayes' Healthcare Blog

Improve Go-live Satisfaction with an Issue Resolution Plan

Posted by Wendy Loveland on September 30, 2012 at 7:30 PM

By Josiah Collins
During a go-live and throughout the following months, rectifying end user issues can make or break success. An important aspect of resolving user issues is communicating the status of the issue. This component is often missing, and the communication gap can leave end users feeling neglected, confused, and dissatisfied with their new EMR.

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Topics: go-live, communication, EHR implementation, meaningful use

10 Steps to Managing a Clinical Data Conversion

Posted by Wendy Loveland on September 23, 2012 at 7:30 AM

By Rosanna Scholl
Situation: You have to move 10 years of patient documentation from your old EMR to your new EMR. Where do you start? Here is a quick checklist of project management steps:

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Topics: EHR, data conversion, meaningful use

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