Hayes' Healthcare Blog

The Dangers of Saying “That’s Just our Policy”

Posted by Connie Larsen on September 23, 2013 at 7:30 AM


How many times have you asked why policies and procedures are done a certain way, and received the answer, “that’s just the way we do it”? It seems that asking “why” is okay for children, but not for adults.

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Topics: clinical optimization, healthcare policies and procedures

What is Revenue Cycle Optimization, Really?

Posted by Julie Corcoran on September 9, 2013 at 7:30 AM



Most people assume that revenue cycle optimization is making sure that your revenue cycle operations are working at full potential and benchmarks are met or exceeded on a regular basis. This is true. However, how do you really know if the broad spectrum of revenue cycle operations (front end to back end) is truly optimized?

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Topics: healthcare revenue cycle improvement, revenue cycle optimization, revenue cycle management

Preparing your practice for high deductible health plans

Posted by John Plichta on September 2, 2013 at 7:30 AM


In 2007, I gave an industry presentation on high-deductible health plans (HDHPs). Approximately 15 people attended. The next year, I gave the presentation and there was standing room only! Now it is five years later and HDHPs are the industry rage. I have met people who attended those previous presentations and commented that the preparation steps have helped them tremendously. Here are some suggestions for making sure your practice can successfully handle HDHPs.

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Topics: clinical optimization, high deductible health plans, physician practice management

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