Hayes' Healthcare Blog

Clinical Optimization of Specialty Clinics

Posted by Susam Vang on November 25, 2013 at 7:30 AM

After an EMR go-live is the time to enhance and optimize your system to better meet the needs of your physicians and clinical staff. This also increases adoption rates. One optimization project to consider is building tools for your specialty clinics, to take their use of the system past the generic, basic model. Clinicians may not be aware of what can be done in the new system and will need help translating their clinical needs into a clinical optimization build. Providing each specialty with specific tools to take care of their patients is a vital part of taking full advantage of your EMR by increasing staff productivity, streamlining workflows, improving user and patient satisfaction.   

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Topics: clinical optimization, specialty clinic optimization, improve specialty clinic operations

Five Ways to Reduce Front End Denials

Posted by Tamarah Alexander on November 11, 2013 at 7:30 AM


Use your favorite search engine and look up “front end denials.” It is no surprise that your search will yield a plethora of results, as it is such a common subject – and problem. Many factors contribute to front end denials. While some are based on user errors, others may be a result of a new practice management or electronic medical record system installation in which data formerly available in the legacy system is no longer accessible.  Additionally, front end users may not always be aware of the hidden, contributing factors such as data interfaces and conversions. 

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Topics: heatlhcare revenue cycle optimization, reduce denials, reduce front end denials, healthcare revenue cycle

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