Hayes' Healthcare Blog

Ingredients of an Effective Executive Steering Committee

Posted by Peter Levesque on March 31, 2014 at 11:01 AM

One of the most critical factors for a successful healthcare IT project is an effective executive steering committee. This committee promotes communication within the organization, encourages commitment to the project, and is able to make important decisions at the enterprise level, removing obstacles before they impact the project timeline. An ineffective or poorly constituted executive steering committee can actually be a barrier to the project by failing to provide the necessary oversight and authority to move the project forward in a timely fashion.

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Topics: executive steering committees, healthcare ehr installation, how to create healthcare IT executive steering com, healthcare IT steering committee members

Piggyback a Patient Visit and Improve Healthcare Processes

Posted by Angela Hunsberger on March 10, 2014 at 7:30 PM

ICD-10, Meaningful Use, ACO, HIE, CDHPs, and other healthcare hot topics may have you spinning in circles. While these topics are certainly significant, it is still important to focus on the fundamentals of a patient visit. These fundamentals may actually inform the hot topics.   

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Topics: clinical optimization, improve patient satisfaction, improve patient flow

How to Improve Billing Office Efficiency

Posted by Sou Chon Young on March 3, 2014 at 7:30 AM

Business offices are always busy putting out fires and it is an inefficient use of their time. Moreover, the tools that they are using are also inefficient. There is an assumption that business office staff members know how to use tools such as Microsoft Office – especially Excel. From my experience working with many organizations, this is not true. For example, Excel spreadsheets are often used as worklists, and staff members do not know how to sort and filter spreadsheets.

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Topics: claims process improvement, decreasing claims denials, healthcare billing

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