Hayes' Healthcare Blog

7 Tips to Cultivate Your Trainer, Part 2 of 2

Posted by Angela Hunsberger on March 22, 2017 at 9:00 AM

This is the second installment of a two-part blog mini-series where I share the tricks of the trade with detailed tips surrounding 7 essential “train the trainer” categories.  Missed the first half? No worries, you can check it out here: 7 Tips to Cultivate Your Trainer, Part 1 of 2.

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Topics: training, clinical optimization

7 Tips to Cultivate Your Trainer, Part 1 of 2

Posted by Angela Hunsberger on March 15, 2017 at 9:00 AM

Preparing your trainer to deliver an impactful learning experience is essential for getting the most return on your training program. Aside from the curriculum, learn how to inspire, groom, and mentor your trainer to enhance your program and promote skill set growth. A good teacher mixed with a thoughtful technique can make the difference in what learners retain.

This is the first of a two-part blog mini-series where I share the tricks of the trade with detailed tips surrounding 7 essential “train the trainer” categories.

Read More

Topics: training, clinical optimization

Managing Denials in a Valued-Based Reimbursement World

Posted by Revenue Cycle Transformation Team on March 8, 2017 at 9:00 AM

Claims denials continue to be a thorn in the side of most healthcare organizations. The transition from manual to electronic documentation and billing has helped but denial rates still consume an average of nearly three percent of an organization’s net revenue annually. In recent years, denials have grown to encompass 15-20 percent of the billing value of total claims. That can mean a $6 million hit for a 200-bed hospital to over $260 million for an 1100 bed facility.[1]

And things don’t figure to get any easier. The switch from fee-for-service to value-based care will complicate billing even further despite new technology solutions. Value-based payments are complex and will undoubtedly lead to more denial issues.

Reducing revenue leakage due to denials is usually at the top of every organization’s focus list. Here are three things you can do to better manage your claims process and minimize denials.

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Topics: denial management, revenue cycle management

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