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Clinical Transformation Team

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6 Questions to Ask When Preparing for a Legacy System Retirement

Posted by Clinical Transformation Team on March 14, 2018 at 9:00 AM

Organizations about to undergo an IT systems transition must develop a comprehensive task list to ensure the project is successfully completed. However, one of the key aspects of the conversion is sometimes overlooked: how is the retirement of the legacy system to be handled. The legacy system being replaced still must be up and running and properly maintained to ensure it services the needs of the organization during the implementation. Failure to include a plan to make that happen can have serious negative consequence in terms of efficiency and productivity. It can also affect patient care if clinicians aren’t able to rely on the legacy system to do their jobs during the transition.

As you prepare for your implementation and legacy system retirement, here are six questions to ask to help you develop your plan.

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Topics: healthcare planning, Legacy System, legacy retirement

5 Benefits of Staff Augmentation during Your System Transition

Posted by Clinical Transformation Team on January 31, 2018 at 9:00 AM

The project list for a transition to a new EHR or practice management system can seem endless. But even with a lengthy, comprehensive task list, one key component of a system transition is often overlooked. How are you going to support your legacy system during the implementation of your new system? Despite regularly being ignored or discounted, developing a plan for legacy system support is one of the most important things you can do in your transition planning.

The default for too many organizations is to try and use existing FTEs to handle both legacy support and new system implementation. As it often turns out, however, this can be a flawed strategy which leads to reduced efficiency in current operations, increased errors and costs, surge in user and staff frustration that in some cases can lead to significant employee attrition.

As revenues shrink and margins tighten, chances are your resources have already been reduced. Asking your already overworked staff to assume more responsibilities without expecting a negative impact is unrealistic. Those organizations that understand this problem up front address the issue by augmenting current staff with temporary help. In many cases that takes the form of either managed services to handle the help desk or adding resources to help take on other legacy support duties.

Here are five benefits of staff augmentation during your system transition.

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Topics: clinical optimization, staff augmentation, system transition

Leveraging Your Epic System in the 3 Revenue Cycle Streams

Posted by Clinical Transformation Team on July 19, 2017 at 9:00 AM

As organizations continue to struggle with reduced top and bottom lines, they are increasingly focused on maintaining revenue integrity. That means optimizing processes and workflows in each of the three major revenue cycle streams – upstream (patient engagement), midstream (revenue recognition) and backstream (billing and collection). Fortunately, if you are an Epic user, you have tools in each of the three streams to help improve your revenue integrity accuracy, efficiency and productivity.

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Topics: epic, Revenue Cycle Health

7 Steps to Maintaining the Health of Your IT System

Posted by Clinical Transformation Team on July 12, 2017 at 9:00 AM

Because of the mandates of Meaningful Use and the Advancing Care Information (ACI) component of MACRA, EHR adoption has become near universal. Hospitals and physicians have become reliant on their systems to understand their patients and deliver proper care. Because your healthcare IT system has become so ingrained in your daily workflows, maintaining your systems is more critical than ever.

Here are seven things you should be doing to make sure your system is always up and running.

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Topics: healthcare IT planning, healthcare IT

Transitioning to a New EMR – 3 Tips to Smooth the Way

Posted by Clinical Transformation Team on April 6, 2016 at 9:00 AM

Authors: Rosie Montemayor and Kelsey Kazmierczak 

 Electronic Medical Records (EMR) have become a crucial part of everyday healthcare operations.  Chances are your organization is currently working with an EMR system. Many organizations have not only adopted one, but have transitioned to another, newer model in hopes of returning the significant investment if the first implementation did not go as well as planned.  By the second go-live, organizations have a list of what to do and what not to do based on lessons learned from the first time around.  So how do you know if adopting a new EMR is the best choice?  What are some of those tips and tricks that you could learn from your peers? 

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Topics: ehr implementation planning, clinical optimization, EMR implementation

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