Hayes' Healthcare Blog

Cristina Randall

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Texting Patient Information? Yes, As Long as You Take These 3 Steps

Posted by Cristina Randall on January 17, 2018 at 9:00 AM

To text or not to text. That is the question. When it comes to personal interaction, there is no doubt that texting has become an essential form of instant communication between friends and colleagues.

Texting and secure messaging are also beginning to transform healthcare delivery and helping to improve quality, provide access and control costs. But up to now, questions surrounding the permissibility of texting in a healthcare setting has proven to be a somewhat murky conundrum for providers.

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Topics: healthcare privacy and security, patient information

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