Hayes' Healthcare Blog

Lisa Laravie

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Optimizing Your EMR Project: Utilize Your Lessons Learned

Posted by Lisa Laravie on February 22, 2017 at 9:00 AM

“If I knew then what I know now…”

How many times have we all uttered that phrase? It’s easy to see mistakes or opportunities for improvement once a project or event is complete. The trick is taking that knowledge and utilizing it for current or future projects to avoid unnecessary headaches.

Nowhere is that truer than when you’re implementing an EMR. Learning from your experience during implementation helps you fill in functionality gaps and optimize your EMR as you go. If you’re like most organizations, your EMR projects represent a huge undertaking.  With the resource management, legacy systems to adjust, and new processes to be put into place, you will find it hard to keep track of all the details.  You can often be left wondering how you’ll maintain the project on time and on budget, let alone how to optimize the change. 

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Topics: project management, clinical optimization, EMR implementation

Making the Case for Physicians as Part of the EHR Project Team

Posted by Lisa Laravie on April 8, 2015 at 9:00 AM


Electronic health record (EHR) implementation is undoubtedly complex. With so many factors,departments, and workflows to consider, it’s no wonder so many organizations are reaching out for help. With more providers adopting EHR’s, the process of implementation has been evolving as we figure out best practices and lessons learned. How are you going to ensure the success of your EHR implementation? One suggestion is to optimize your resources by leveraging your physicians and integrating them into the project team as much as possible.

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Topics: ehr implementation planning

Patient Portals: The Good, the Bad and the Ugly

Posted by Lisa Laravie on November 26, 2014 at 9:00 AM

I experienced the "pain" of accessing and managing multiple provider portal sites firsthand following an injury and subsequent surgery earlier this year. In the months following my hospitalization, I walked away with paperwork and access codes to five different patient portal sites, including my PCP, surgeon, the initial hospital where I received emergency treatment, the hospital where I had surgery, and in addition (not related to my injury) my OB/Gyn, and recently, my dentist! Despite my healthcare IT background, it was a daunting task to sign up for each site and as you can imagine the lack of linkage leads to a very fragmented view of my patient data.

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Topics: patient portals

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