Hayes' Healthcare Blog

When trying to develop a technology strategy for your organization you often find yourself overwhelmed by the differences of opinion within your organization.

Application users have certain expectations of the technology that should help them with their day-to-day workflow. The organizational leadership team may have competing interests between what is required from a clinical integration standpoint and what is needed to get claims out the door. Striking a balance between what you feel is right for the organization and what your leadership team is telling you is often not the same.

Here are five common pitfalls to avoid when developing your technology strategy:

Chris Harper, Director Business Architecture and Analytics, University of Kansas Hospital

There’s no doubt that advanced analytics has become an integral component for business decision making today and the healthcare industry is no exception. The problem is that we can sometimes be hypnotized by buzzwords like “big data” and “predictive analytics” and lose sight of the real goal of an effective analytics strategy. When that happens, organizations can end up throwing dollars and investment assets at a program without investing the necessary time and thought up front to build a solid strategy for their analytics initiatives.

Practice Management Systems are evolving constantly in response to regulatory changes in healthcare and improvements in technology. It is not uncommon for organizations to rush into the purchasing of a new system thinking it will be an immediate fix to a number problems they might be currently experiencing—from workflow to revenue issues. Sometimes organizations may find out after the fact that their issues stem from business management inefficiencies, workflow inefficiencies, or a lack of monitoring of key revenue data. Are you planning on implementing a new practice management system?