Hayes' Healthcare Blog

9 Questions to Ask When Winding Down Your Accounts Receivable During an IT Transition

Posted by Sondra Akrin on June 7, 2017 at 9:00 AM

Demands continue to hammer healthcare organizations in today’s ever-changing environment:

  • Increase patient engagement.
  • Reduce costs.
  • Meet new requirements of value-based care.
  • Comply with the Affordable Care Act (or the American Health Care Act or whatever new plan emerges from the ongoing congressional battle over healthcare.)

Organizations scrambling to meet these demands have become increasingly reliant on their IT systems. Practice management (PM) systems form the foundation of an organization’s business and many are coming to realize that the systems they have in place can’t get the job done. A number of older systems are slow, difficult to use and can’t keep up with the demands of a modern revenue cycle. The need for automation, data analysis and detailed reporting often requires the implementation of a new PM system.

While this may solve the needs of the future, it creates a ton of problems in the present. IT system transitions, though often necessary, are complex and affect nearly every aspect of an organization. One of the most critical aspects of a PM system transition involves the handling of accounts receivable (A/R).

Here are several key questions to ask as you prepare to wind down your A/R during a transition.

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Topics: healthcare IT, healthcare revenue cycle, A/R management, Legacy System

Retirement Planning for your Legacy System...It's Never Too Late to Start

Posted by Susan Cruz on October 30, 2014 at 10:18 AM

If you are like many healthcare organizations, you may find yourself several years post go live and yet you still don’t have a plan to handle your legacy system data. Sound familiar? When a new system is introduced like an electronic medical record (EMR) or practice management system, complete with new bells and whistles, it’s common for the legacy system to lose focus. And yet the costs of running an out of date system for longer than necessary can be significant and painful.

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Topics: Legacy System

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