Hayes' Healthcare Blog

Patient Portals: The Good, the Bad and the Ugly

Posted by Lisa Laravie on November 26, 2014 at 9:00 AM

I experienced the "pain" of accessing and managing multiple provider portal sites firsthand following an injury and subsequent surgery earlier this year. In the months following my hospitalization, I walked away with paperwork and access codes to five different patient portal sites, including my PCP, surgeon, the initial hospital where I received emergency treatment, the hospital where I had surgery, and in addition (not related to my injury) my OB/Gyn, and recently, my dentist! Despite my healthcare IT background, it was a daunting task to sign up for each site and as you can imagine the lack of linkage leads to a very fragmented view of my patient data.

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Topics: patient portals

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