Hayes' Healthcare Blog

5 Common Pitfalls of Technology Strategy Development

Posted by Pete Rivera on May 31, 2017 at 9:00 AM

When trying to develop a technology strategy for your organization you often find yourself overwhelmed by the differences of opinion within your organization.

Application users have certain expectations of the technology that should help them with their day-to-day workflow. The organizational leadership team may have competing interests between what is required from a clinical integration standpoint and what is needed to get claims out the door. Striking a balance between what you feel is right for the organization and what your leadership team is telling you is often not the same.

Here are five common pitfalls to avoid when developing your technology strategy:

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Topics: project management, healthcare technology, strategic planning

Optimizing Your EMR Project: Utilize Your Lessons Learned

Posted by Lisa Laravie on February 22, 2017 at 9:00 AM

“If I knew then what I know now…”

How many times have we all uttered that phrase? It’s easy to see mistakes or opportunities for improvement once a project or event is complete. The trick is taking that knowledge and utilizing it for current or future projects to avoid unnecessary headaches.

Nowhere is that truer than when you’re implementing an EMR. Learning from your experience during implementation helps you fill in functionality gaps and optimize your EMR as you go. If you’re like most organizations, your EMR projects represent a huge undertaking.  With the resource management, legacy systems to adjust, and new processes to be put into place, you will find it hard to keep track of all the details.  You can often be left wondering how you’ll maintain the project on time and on budget, let alone how to optimize the change. 

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Topics: project management, clinical optimization, EMR implementation

Keys to a Successful Project: Define Before You Jump into Planning

Posted by Mike Tagliento on September 14, 2016 at 9:00 AM

In most organizations when a new project is about to get underway whether internal or with an outside vendor the first question asked is, “Do you have a project plan yet?”  While the project plan is a valuable document in the project manager’s tool kit, it’s not the only one.  Prior to building a stable and workable project plan, the project manager needs to work with stakeholders, possible team members, vendor(s), ancillary resources, and resource managers to define the project as whole and how it aligns to the organization’s goals.

The need to identify core project resources can be a large challenge initally.  Understanding existing time commitments to daily work tasks and existing project work allows the project manager to better plan on how/when the core team will be allocated to best use the needed resources. 

The Core Team should be made up of project leads and core team members.  Project leads should be comprised of departmental managers impacted by the new project and the core team members will be executing on the plan (once completed) with input from the leads.

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Topics: project management, Change management, strategic planning

The Sound of Project Success: Orchestrating the Noise into a Symphony

Posted by Susan Eilman on March 16, 2016 at 10:00 AM

If you’re like most organizations, you’re probably neck deep in this year’s projects already and are so busy that’s it tough to achieve your goals in a day, a week, or even in a month. On one hand, time is of the essence, deadlines must be met, and you want to do an outstanding job, but you just can’t do everything yourself and may need help in driving your goals to a successful outcome. While there is stress, there are some days when everything is going smoothly, you are on top of your game, and knocking things off your to-do list. On the other hand, it’s inevitable to have days that seem like nothing gets done and the number of tasks continues to grow. So how do you convert the noise into success?

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Topics: project management, revenue cycle

New Software: Ensuring a Smooth Landing

Posted by Kayley Wolf on July 23, 2014 at 10:02 AM

 Managing a new software or application can be daunting, but that doesn’t have to be the case. With a bit of planning, some strategy and an open mind, new software can help your organization produce maximum results.

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Topics: system conversion, EHR adoption, ehr implementation planning, practice management system, project management, EHR, system migration, system implementation, EHR implementation, system selection

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