Hayes' Healthcare Blog

5 Key Metrics You Will Want to Monitor During PM System Implementations

Posted by Kathryn Williamson on August 19, 2015 at 9:00 AM

Practice Management Systems are evolving constantly in response to regulatory changes in healthcare and improvements in technology. It is not uncommon for organizations to rush into the purchasing of a new system thinking it will be an immediate fix to a number problems they might be currently experiencing—from workflow to revenue issues. Sometimes organizations may find out after the fact that their issues stem from business management inefficiencies, workflow inefficiencies, or a lack of monitoring of key revenue data. Are you planning on implementing a new practice management system?

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Topics: revenue cycle, system implementation, revenue cycle optimization, healthcare technology, practice management systems

System Implementation: 4 Stumbling Blocks to Avoid

Posted by Steven Botana on July 1, 2015 at 9:00 AM

Every organization, at one time or another, goes through some type of system upgrade or implementation. Common practice is to develop a very detailed project plan. These documents are laid out to ensure that all tasks are performed and that all deadlines are met. Meetings are scheduled, milestones are agreed upon, and staff are informed of what to expect. Unfortunately what may look like a well thought out plan on paper may not address the day-to-day issues that can often disrupt a thoughtful plan.

So how do you prevent this kind of interruption? It is good practice to think about possible stumbling blocks that can cause employee angst, reworking of project plans, and/or potential deadline delays. Take a look at the following potential road blocks and how to prevent them.

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Topics: ehr implementation planning, clinical optimization, system implementation

Everything You’ve Wanted to Know About Keeping Employees Happy During System Implementations But Were Afraid to Ask

Posted by Kathryn Williamson on January 15, 2015 at 9:00 AM

Implementing a new patient management 11515
system is a huge investment in terms of time and dollars. It can also be very stressful on all involved.  Changes in the healthcare climate often contribute to an organization’s decision to implement a new system in an effort to meet current and future healthcare mandates. New systems often offer technology that is more technically advanced and robust, causing concerns among employees about their ability to learn new functions and workflows in a relatively short amount of time. These concerns often result in real and imagined barriers to staff adapting to the change. So how do you get employee buy-in during a system implementation?

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Topics: system implementation

New Software: Ensuring a Smooth Landing

Posted by Kayley Wolf on July 23, 2014 at 10:02 AM

 Managing a new software or application can be daunting, but that doesn’t have to be the case. With a bit of planning, some strategy and an open mind, new software can help your organization produce maximum results.

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Topics: system conversion, EHR adoption, ehr implementation planning, practice management system, project management, EHR, system migration, system implementation, EHR implementation, system selection

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