Hayes' Healthcare Blog

Secure messaging – why it makes your job easier & your patients happier

Posted by Angela Hunsberger on August 12, 2015 at 9:00 AM

Over the past decade rapid changes in healthcare technology have caused a whirlwind of medical software adoption, and, in some cases, an overconsumption of ancillary products. Medical practices have implemented EHRs, patient portals, and secure messaging to participate in programs such as Meaningful Use and Patient Centered Medical Home certification.

Even though the technology is in place, your staff may still be digesting the impact to current workflows resulting in the full product not being utilized.  Now is the time to optimize product features and reap benefits far beyond just meeting minimum program requirements. One specific area of optimization frequently overlooked is secure messaging. So how can you leverage secure messaging in your practice?

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Topics: technology, clinical optimization, EHR, revenue cycle optimization, patient satisfaction, messaging

Prepping Your Staff for a Successful EHR Implementation, What You Need to Know

Posted by Debra Harris on August 5, 2015 at 9:00 AM

Without proper staff training and education, an electronic health record (EHR) implementation can cause more challenges than benefits for your organization. But this doesn’t need to be the case if you take a few strategic steps when prepping and training your staff. How can you help your staff be properly educated on the new system? Here are four proven strategies we developed based on recent implementations.

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Topics: education, technology, clinical optimization, system migration, EMR training, EMR implementation, revenue cycle optimization

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