Over the past decade rapid changes in healthcare technology have caused a whirlwind of medical software adoption, and, in some cases, an overconsumption of ancillary products. Medical practices have implemented EHRs, patient portals, and secure messaging to participate in programs such as Meaningful Use and Patient Centered Medical Home certification.
Even though the technology is in place, your staff may still be digesting the impact to current workflows resulting in the full product not being utilized. Now is the time to optimize product features and reap benefits far beyond just meeting minimum program requirements. One specific area of optimization frequently overlooked is secure messaging. So how can you leverage secure messaging in your practice?