Hayes' Healthcare Blog

Healthcare Leaders Blog: A Shift to Service Lines in Hospital Service Delivery, David O. McCready

Posted by David McCready on October 7, 2015 at 9:00 AM

There is a growing interest among many hospitals—community and academic alike—to migrate toward alternative service delivery models referred to as “service lines.” The concept with clinical service lines is to shift the hospital’s care delivery model from the traditional specialty silos to a more horizontal organizational structure that is focused on patient-centric care delivery within a particular clinical affinity area. Cardiovascular and musculoskeletal service lines are common examples. The idea is to organize all related services under one broad program umbrella, and work to manage those services better and more efficiently. When well designed and implemented, service lines can be helpful to patients in their accessing one-stop care in a way that improves coordination and outcomes, and results in a measurably better patient experience. Service lines also hold the promise of bringing together related specialists and providing them opportunity for collaboration and innovation that would not have been possible while practicing in separate subspecialty departments or offices. When cardiologists and cardiac surgeons and cardiac anesthesiologists all work for a hospital’s cardiovascular service line and thus collaborate freely and with focused purpose, for instance, remarkable innovations in patient care are possible.

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Topics: improve patient satisfaction, thought leadership, healthcare leaders, Hospital Service Delivery, Thought Leaders, organizational development, Hayes Thought Leadership Blog Series

Healthcare Leaders Blog: Data, Analytics, and the Emerging Role of the CMIO, Gregory Ator, MD., CMIO

Posted by Gregory Ator, M.D., CMIO on September 16, 2015 at 9:00 AM

Data, Analytics, and the Emerging Role of the CMIO

By Gregory Ator, MD., CMIO, of the University of Kansas Hospital (Kansas City), University of Kansas Physicians Inc.

The role of data and analytics in healthcare especially as it relates to transparency has been discussed widely. What is your view of how data and analytics has changed and will continue to change the way healthcare is delivered?

It is well known that healthcare is moving from volume to value - value defined as optimal outcomes for the least cost. And with some urgency, many organizations are trying to figure out how to successfully navigate this transition. At the crux of this shift, is the availability of data. Data is crucial because you can’t achieve optimal quality and outcomes without it. Accurate clinician documentation in the EMR is more important than ever because this is what generates process improvement data points, hopefully, as a by-product of the care process. In order for all this to work, improved clinician-friendly EMR functionality is desperately needed.

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Topics: data, healthcare EMR, Data analytics, thought leadership, healthcare leaders, advice, electronic healthcare information, patient experience, CMIO, Healthcare Analytics, Hayes Thought Leadership Blog Series

Healthcare Leaders blog series: Advice for the Modern IT Leader, John Halamka, MD, CIO

Posted by John Halamka on June 5, 2015 at 10:45 AM

Hayes is pleased to introduce our Healthcare Leaders blog series. In this series, we ask some of healthcares most prominent leaders to comment on the current state of healthcare as well as discuss what they think the future holds. Our first Healthcare Leader blog is authored by John Halamka, MD, CIO, Beth Israel Deaconess Medical Center and co-chair of the national Healthcare IT Standards Committee.

Advice for the Modern IT Leader

By John Halamka, MD, CIO Beth Israel Deaconess Medical Center

Recently I gave a keynote address about the characteristics of the modern IT leader - call it my top 10 list of behaviors and tactics.    As a pre-amble, I offered an environmental scan of the regulatory and business challenges we’re likely to face over the next five years.

All IT leaders have weathered the impact of the Meaningful Use program, ICD-10 implementation, HIPAA Omnibus Rule and Affordable Care Act.   Over the past few weeks, the Sustainable Growth Rate fix, the 21st Century Cures Act, and the Burgess Bill have added even more complexity to IT tactical planning.   Here’s my advice.

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Topics: healthcare IT planning, ICD-10, meaningful use, thought leadership, IT strategy, healthcare leaders, advice, Hayes Thought Leadership Blog Series

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